Shipping policy
Last updated: 12 November 2026
We deliver to UK addresses only. Delivery is free on orders of £100 or more; below that it costs £4.95. Orders are delivered within 7 working days of being placed.
| Service | Cost | Delivery time |
|---|---|---|
| Standard UK | £4.95 | Within 7 working days |
| Standard UK, orders of £100 or more | Free | Within 7 working days |
You will get an email with tracking when your order is dispatched.
Bit Vault samples are sent the same way. Your 21-day trial starts on the day the courier records delivery. Return postage for samples is paid by you.
Lost or damaged parcels. If your parcel hasn't arrived within 7 working days of your order, or arrives damaged, email us at support@bridleboutique.com and we will send a replacement or refund you.
Returns are covered in our Refund, Returns and Bit Vault Trial Policy.