Not sure your horse will take to a new bit? Try it first. Any bit in the Bit Vault can be ordered with our 21-day sample trial. Your horse tries a sample of the bit you've chosen, which may be new or used, and you only commit once you know it suits.
- Sign in and pick a bit from the Bit Vault. You'll need a BridleBoutique account. Every bit in the vault above is in stock. On the bit's page, choose "Try a sample for 21 days first" instead of "Send me the new bit now".
- Pay the full price at checkout. We take the full price of the bit up front, just like a normal order.
- We send you a trial bit. It's the same bit in the same size. Your trial bit may be new or used; every used bit has been professionally cleaned and inspected before it reaches you. There's a returns label in the box. Your 21 days start when the courier delivers it.
- Try it with your horse. Ride as normal for up to 21 days. We'll remind you by email on day 18 and day 21.
- Tell us how it went from your account, then post the sample back using the label we provided.
If your horse loves it
Post the sample back and, as soon as it reaches us, we send you your brand new bit. There's no trial fee. You've already paid, so there's nothing more to pay for the bit.
If it's not the right bit
Post the sample back and we keep a £20 trial fee. You choose what happens to the rest of your payment:
- Keep it as BridleBoutique credit to spend on another bit or bridle, or
- Have it refunded to your original payment method.
Both options are equal. For example, on a £95 bit you'd get £75 back as credit or as a refund.
Important dates
- Day 21: the end of your trial. Please post the sample back by 11:59pm UK time.
- Days 22 to 28: you can still send it back and choose either option. The fee stays the same.
- After day 28: if the sample hasn't been posted back (it needs a courier scan), the sale is complete. Your payment is kept and the sample is yours to keep.
Good to know
- Only bits that are in stock appear in the Bit Vault, so the list changes as stock comes and goes.
- You can have up to 2 samples out at once.
- Each bit can be trialled once per horse.
- Please use the sample as you would your own bit. If it comes back marked (tooth marks, scratched coating or rust), the fee is £35. If it's bent, cracked or chewed, we may charge up to the full price. We'll never charge more than you paid.
- BridleBoutique credit lasts for 24 months from the last time you use your account wallet.
- Prefer not to trial? Choose "Send me the new bit now" and you get your new bit straight away, with your usual 14-day right to cancel.
Questions? Contact our team. We're happy to help you choose a bit to trial.
